Reliable IT solutions and support for your Medical Practice

All-in-one custom services — Get a free assessment by our medical IT experts and get a customized solution that fits your needs.

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Our Partners:
OUR PARTNERS

We are dedicated to keeping your Healthcare Business IT environment running as smoothly as possible.

We work closely with our customers in providing IT outsourcing, support, project management, consulting and managed services.

IT and security audit

Our team evaluates your technology on-site, providing practical recommendations to enhance your medical systems.

Custom monthly plans

Reliable IT support without surprises. Choose from our flat-rate options or pre-paid packages for a plan that suits you.

Remote & onsite IT support

Reach out to our technicians, available for phone support and onsite consulting, to receive expert assistance with IT systems, maintenance, and upgrades.

Whether you’re a small private practice or a large operation, we cater to all.

Our Services

Protect Your Medical Practice

Security Awareness Training

Your weakest link against security threats are actually your employees. Did you know that 90% of data breaches begin with phishing emails? Reduce the chances of experiencing a cybersecurity disaster by up to 70% with security awareness training that includes a phishing simulation program. Our training platform comes with the option of letting your organisation create its own training courses and deploy them internally.

Business Continuity and Disaster Recovery

Consider BCDR as your practice's safety net, ensuring uninterrupted operations. Assure the recoverability of your crucial data on any device, whether remote, mobile, or in-house. Our direct-to-cloud backup tool provides a simple solution to protect the integrity, accessibility and recoverability of your business-critical data without location restrictions or the need for extra hardware.

Dark Web Monitoring

Safeguard your vital credentials against threats from the dark web. We watch over your online presence day and night, guarding domains, IP addresses, and emails. Just as you prioritize patient care, we prioritize your practice's online safety, ensuring your hard-earned trust remains unshakable.

Security Operations Center

Our SOC-as-a-Service solution ensures round-the-clock protection and acts as your vigilant house alarm system, keeping your medical data safe. We bring together the right people, smart processes, and advanced technology to quickly spot potential threats, respond fast to issues, and keep a watchful eye on suspicious activity. Keep your medical practice's digital presence secure, so you can focus on what matters most.

Compliance Manager

Our Compliance-as-a-Service (CaaS) ensures adherence to essential regulations, including HIPAA, GDPR, NIST-CSF, and CMMC. Let us simplify your path to meeting industry standards, securing patient data, and reinforcing your medical practice's integrity. Just as you guide your patients to better health, we guide you through governance, risk, and compliance challenges.

Vulnerability Scanning

Count on our cloud-based system to strengthen patient data security. We detect and manage potential security issues, ensuring the confidentiality of your medical data. Just as you prioritize patient care, our platform safeguards their information, guaranteeing your practice's data security.

Streamline Your Operations

Helpdesk Services

Being able to pick up the phone and talk to an engineer who knows your IT environment when you have patients lined up in the waiting room is essential. Our industry trained and certified engineers are your lifeline for your practices’ IT services. Think of us as an extension of your business. We are always there when you need us the most, 24 hours a day, 7 days a week.

Device Procurement

Save time and money sourcing devices. Why not leverage off our relationships when sourcing a new device? We have long-standing relationships with the largest distributors around Australia which means you’ll be paying the best price on the market. If you are after a unique product that isn’t readily available, we’ll do the leg work for you.

Network and Security Audit

As part of the implementation process, we perform a Network and Security Audit of your IT environment. This step ensures that your network remains secure and operates optimally to help avoid unexpected downtime, which is disruptive and potentially expensive for your medical practice.

Cloud Hosting

With our Cloud Hosted Services, we take care of hosting your important servers. Think of it as a secure online sanctuary for your crucial medical data. Whether it's within our Private Hosted Cloud, the Public Cloud, or a Hybrid Cloud environment, we ensure your data is secure, allowing you to prioritise patient care without any technical concerns. If you are thinking about the Cloud, leave the heavy lifting to our experts.

Practice Design and Setup

Efficiently launch your practice with our comprehensive IT setup support. We handle the intricate technology groundwork, ensuring a seamless start to patient care. With extensive knowledge of Healthcare Practices (GP, Dental, Radiology and Dermatology) we get involved at the beginning to ensure that when you open you can start seeing patients straight away.

Software as a Service (SAAS)

Access cutting-edge healthcare applications without high upfront costs. Streamline patient care, administrative tasks, and collaboration, all while staying adaptable to your practice's evolving needs. Focus on enhancing productivity and delivering exceptional patient-centered care.

Enhance Communication and Connectivity

Internet and data

Experience improved connectivity options. In very simple terms - If you're looking for either a cheaper phone bill, faster data, a fiber optic, wireless or NBN connection, we help you tailor a solution to your practice's needs.

Telephone Solutions

Elevate your practice's communication capabilities with our tailored telephone solutions. Leveraging our status as a certified Avaya business partner, we expertly install, configure, and maintain Avaya phone systems, ensuring seamless connectivity that supports your medical operations.

Pricing

Bronze
$490
  • 5 PC’s included
  • 1 server included
  • Antivirus & Malware Protection
  • 24/7 Monitoring
  • Help Desk Support (5 days: 8 am - 6 pm)
  • Backup Monitoring and Alerting
  • Phishing Simulations and Security Awareness Training
  • Vulnerability Scanning
  • Managed Windows Updates
  • 3rd Party Application Updates
  • Onsite rate Per hour ($250)
Silver
$990
  • 10 PC’s included
  • 2 servers included
  • Antivirus & Malware Protection
  • Peripherals Included (Printers only)
  • 24/7 Monitoring
  • Monthly On Site (3 hours)
  • Help Desk Support (7 days: 7 am - 7 pm)
  • Backup Monitoring and Alerting
  • Phishing Simulations and Security Awareness Training
  • Vulnerability Scanning
  • Dark Web Monitoring
  • Managed Windows Updates
  • 3rd Party Application Updates
  • Onsite rate Per hour ($220)
Gold
$1199
  • 15 PC’s included
  • 3 servers included
  • Antivirus & Malware Protection
  • Peripherals Included
  • 24/7 Monitoring
  • Monthly On Site (7 hours)
  • Help Desk Support (Unlimited)
  • Backup Monitoring and Alerting
  • Backup as a Service
  • Security Operations Centre
  • Phishing Simulations and Security Awareness Training
  • Vulnerability Scanning
  • Dark Web Monitoring
  • Managed Windows Updates
  • 3rd Party Application Updates
  • Onsite rate Per hour ($180)

About us

Based in Sydney, Melbourne, and Brisbane since 2007, we have been dedicated to delivering professional IT solutions and support to businesses across Australia.

Our strong team of dedicated, skilled IT professionals has allowed us to become a prominent provider of IT services to the healthcare sector.

We serve as a provider of medical solutions including IT projects & support, software integration, PACS, RIS, PMS, remote reporting solutions, communications and medical reporting.

Our trusted clients

Ready to supercharge your medical practice?